Carol Speaks
Stranova Interviews Carol Sanford
Carol Sanford's MP3 interview on an Innovative Approach to Strategic Planning.
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InterOctave's Approach
Consciousness capability is innate and hard-wired into our uniquely
human brain at birth. It stays latent and wasted, however, if not
developed. As a society we do not develop much of our potential
consciousness.
Some individuals pursue consciousness-building practices
but run in to the limits of trying to develop consciousness alone,
without the infrastructure needed for sustained, remarkable results.
(Like farm kids training for the Olympics without the benefit of
coaching, mentorship and the latest technologies that boost performance.)
As
a rule, the infrastructure needed to build individual and group
consciousness is simply not established in our families or organizations.
InterOctave has the expertise to establish infrastructure that awakens
consciousness capability in individuals and groups and provides phenomenal
benefits to both.
As with most infrastructure initiatives this can’t
be accomplished in one-shot seminars or three-day offsites. It
calls for intensive, frequent and “over time” work (since
the brain was built to have development processes start day one)
usually at least 9mos. to a year of bimonthly meetings which varies
depending on the objectives. One Harvard Research study says real
change happens over 12- 36 months and that is our experience also.
(Why does permanent change take so long? See White
Paper, PDF format)
How can any organization afford that kind of time? Two ways. One,
this work pays off from the beginning. Two, everything we build
and everything we do is done in the context of the real work, in
other words you are working on exactly what you’d
be working on anyway— strategic direction setting, market/portfolio
development and management, leading the organization through change,
redesigning work—real work. There are no “lemonade
stand” examples for practice. The difference is that you
have improved ways to think about these topics and you have more
capability to do it better in the future.
The work is demanding, challenging and meaningful. It is also
permanent and pervasive. You cannot take it out of people or the
organization.
We use a rich “Human Systems Technology” with
many dynamic facets. This technology is ours alone. We have researched,
applied (and evolved) it over the past 30 years to develop individual
and group consciousness, primarily at companies such as Clorox,
DuPont, Colgate-Palmolive, etc. It is highly effective at building
capability and infrastructural support for consciousness.
We usually
work with whole organizations. At minimum, we work with a whole
business/organizational unit. (We need not work directly with all
members of the organization – usually
5-10%, see below.)
Each engagement is unique, but here is an idea
of who we work directly with in an organization, broken into efforts
around Strategy, Leadership, Operations and Resources:
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Strategy:Initially we assemble a strategic
leadership unit and build capacity for consciousness around executive
work. This is intended to produce a more conscious executive
team and, at the same time, produce a more competitive direction
for the business. If we’re working on a whole company with a portfolio of businesses, our
starting point might involve executives from every business. This phase will
last 8-12 months depending on the group and the business. The resulting executive
team will be capable of bringing a phenomenal level of differentiation to their
businesses—year after year. They will have the first phase of their new
direction in hand and know how to execute on it.
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Leadership:Another team we engage is a representative group of top and mid-level leaders
who have accountability for translating the new business direction (s) into the
organization. The intention is to bring a higher degree of consciousness to the
strategic alignment process. This strategic execution work is about building
spirit and will in the organization—engaging fire in the workforce from
top to bottom. The intention is for the whole workforce to discover, understand
and value their role in producing success and to have self-accountability for
applying their full, unique being and ableness to it. This phase is also approximately
8-12 months. It tends to follow the execution of the strategy work above. Building
consciousness into the leadership of an organization happens best in real time – not
as a classroom or post-planning activity.
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Operations: The operating teams who execute
on the strategy in their day-to-day activities are the third
group from which members are selected for development and involvement.
Without the ability to be conscious of the effect of every action
on downstream work and outcomes, operational teams require constant
guidelines, direction and feedback. Programs for improvement,
rewards and incentives, performance management, and training
and development are brought in (and might help temporarily) but
are truly falling on well, unconscious beings, so to speak. Operational
teams must be flexible, resilient, and creative— all abilities
which require consciousness as a foundational capability. Without
it, managers and supervisors are locked into reciting regular
and detailed guidelines on what work is to be done, how well
it is going, and where improvement is needed. With consciousness
as a core capability across all operating teams, people can see
when, where, what, why, and how to move their work to a new plane
and nature. They do this without the oversight needed by workforces
who are not yet able to self-manage (individually and collectively)
their own actions (thoughts and deeds) toward a strategic direction
established to escalate business performance.
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Resource Development:Concurrent to the other groups, we work to build an internal cadre of people
from all levels who begin to understand the working of “Consciousness at
Work”. This is not a Train the Trainers program, because Consciousness
at Work cannot be trained. It is more equivalent to a Coaching program, but instead
of Coaching individuals, the Resources primarily coach teams and organizations
in the use of the Human Systems Technology building consciousness infrastructure
as they work.
We have found that InterOctave associates only need to involve
approximately 5-10% of the organization in Education/Work sessions
to create the consciousness infrastructure desired. The work becomes
imbedded into the day-to-day way of working by the people who participate
directly, and spreads. Resource group members, who are developed
as organizational coaches for day-to-day work, also foster and sustain
it.
What happens in a Seminar/Workshop?
Materials and processes of engagement are introduced to provide
an education on the abilities relevant to the development of consciousness
and the infrastructure that enables it. Subject work is also introduced
(e.g. executive work, leadership work and or operational work). The
consciousness materials and processes cross over all levels and roles
of work giving a shared language and approach across the whole organization.
When subject matter crosses over, it is offered in a way that is
related to the team involved in the immediate work. In the sessions,
we are simultaneously working on learning the new way of thinking,
working, and behaving while participants apply the new approaches—immediately— to
their real work. They "Learn and do"— simultaneously— which
is part of the character development process and ultimately makes
an organization more flexible and agile in the face of rapid change
and aggressive strategic initiatives.
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